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Customer stories

See what loyalty does for real businesses.

See why the top brands on Shopify choose Smile.

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Unlocked $8M with loyalty retention strategy

2x

higher purchase frequency

Unlocked $8M with loyalty retention strategy

2x

higher purchase frequency

186% more loyalty revenue year-over-year

4.8x

higher AOV for repeat customers

186% more loyalty revenue year-over-year

4.8x

higher AOV for repeat customers

Full migration in 1 week across 
online and retail

40%

higher redeemer purchase frequency

Full migration in 1 week across 
online and retail

40%

higher redeemer purchase frequency

From one-time shoppers into loyal, repeat customers

60%

higher CLV for loyalty members

From one-time shoppers into loyal, repeat customers

60%

higher CLV for loyalty members

Explore more stories

See why the fastest-growing brands count on Smile.

Food & Beverage

370%

daily revenue lift in 24h

Food & Beverage

370%

daily revenue lift in 24h

Food & Beverage

370%

daily revenue lift in 24h

Photography & Print

55%

higher AOV for members

Photography & Print

55%

higher AOV for members

Photography & Print

55%

higher AOV for members

Beauty & Personal Care

2.5x

higher purchase frequency

Beauty & Personal Care

2.5x

higher purchase frequency

Beauty & Personal Care

2.5x

higher purchase frequency

Jewelry

48%

increase in redemption rate

Jewelry

48%

increase in redemption rate

Jewelry

48%

increase in redemption rate

Directory

Trusted across every industry.

See Smile in action across industries.

Clive Coffee

Food & Beverage

Small business

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Clive Coffee

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Wolf & Shepherd

Apparel & Accessories

Mid-market

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Wolf & Shepherd

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MIgardener

Home & Lifestyle

Small business

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MIgardener

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XOTIC PC

Electronics

Small business

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XOTIC PC

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Lion Brand Yarn

Arts & Crafts

Enterprise

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Lion Brand Yarn

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Matcha.com

Food & Beverage

Small business

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Matcha.com

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COSRX

Beauty & Personal Care

Enterprise

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COSRX

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The Beachwaver Co.

Beauty & Personal Care

Mid-market

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The Beachwaver Co.

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Easy Spirit

Apparel & Accessories

Enterprise

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Easy Spirit

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Sage and Clare

Home & Lifestyle

Mid-market

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Sage and Clare

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Stella & Chewy's

Pets

Enterprise

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Stella & Chewy's

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Wanderlust + Co

Apparel & Accessories

Mid-market

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Wanderlust + Co

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