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Frequently asked questions
Do you price based on orders?
Smile plans are priced based on the features that are unlocked on each plan. You pay for the features you need, not the volume of orders your business produces.
What currency am I billed in?
You will be billed in $USD regardless of where your business is located.
Are there any restrictions on the free plan?
Our free plan is a subset of the features offered on our paid plans to help entrepreneurs just getting started. There are no restrictions other than features and functionality provided.
Can I move an existing program to Smile?
Absolutely! All we need from you is an export of your existing program members. Create an account and reach out to our support team if you need help.
Do I have to run all types of programs including points, referral and VIP?
No, you can run any combination of the three programs. However, when all three are used together, they create the most powerful way to build a community.