Start your loyalty program today!
Starter
$49/month
For entrepreneurs who want to build a professionally-branded program.
Pro
$599/month
For scaling businesses who want to grow the profitability of their community.
New Business?
Our Free plan helps new entrepreneurs get started with a rewards program.
Have Questions?
Check out our Frequently Asked Questions below.
Plan comparison
Key Features
Monthly order limit
200
Unlimited
Unlimited
Unlimited
Smile Integrations included
0
1
2
Unlimited
Points program
Referral program
Guest earning / redemption
Automated translations
Shopify POS integration
Passwordless login
Advanced branding
–
Reward emails
Non-customizable
Shopify Flow integration
–
Nudges
–
–
Points and rewards expiration
–
–
Free product rewards
–
–
Gift card rewards
–
–
VIP program
–
–
–
API access
–
–
–
Analytics
Basic overview
Basic overview
Advanced analytics
Advanced analytics
Starter
$49/month
For entrepreneurs who want to build a professionally-branded program.
Pro
$599/month
For scaling businesses who want to grow the profitability of their community.
New Business?
Our Free plan helps new entrepreneurs get started with a rewards program.
Have Questions?
Check out our Frequently Asked Questions below.
Plan comparison
Key Features
Monthly order limit
200
Unlimited
Unlimited
Unlimited
Smile Integrations included
0
1
2
Unlimited
Points program
Referral program
Automated translations
Advanced branding
–
Reward emails
Non-customizable
Nudges
–
–
Points and rewards expiration
–
–
Free product rewards
–
–
Store credit rewards
–
–
VIP program
–
–
–
API access
–
–
–
Analytics
Basic overview
Basic overview
Advanced analytics
Advanced analytics
Free
$0/month
- Reward your customers on every order
- Reward for social sharing & birthdays
- Offer discounts for redeeming points
- Style your program to match your brand
Premium
$49/month
- All features on the Free plan
- Reward shoppers for referring friends
- Advanced program branding
- Advanced analytics
- Remove Smile branding
New Business?
Our Free plan helps new entrepreneurs get started with a rewards program.
Have Questions?
Check out our Frequently Asked Questions below.
Plan comparison
Key Features
Monthly order limit
200
Unlimited
Points program
Guest earning / redemption
Automated translations
Passwordless login
Advanced branding
–
Referral program
–
Reward emails
Non-customizable
Points and rewards expiration
–
Analytics
Basic overview
Advanced analytics
Powering over 100,000 reward programs for brands around the world.
Frequently asked questions
What ecommerce platforms can I install Smile on?
Currently, Smile is available exclusively on Shopify, Wix, and BigCommerce.
Do you price based on orders?
Smile's paid plans are based on the features that are unlocked on each plan. You pay for the features you need, not the volume of orders your business produces.
Are there any restrictions on the free plan?
Our free plan is a subset of the features offered on our paid plans to help entrepreneurs just getting started. There is a usage limit of 200 orders a month on the free plan, but we offer unlimited usage for all paid plans.
What are the main advantages of upgrading to a paid plan?
The biggest advantages of subscribing to Smile would be unlocking advanced branding and app integrations.
Our branding features allow you to customize the look and feel of your rewards program, including the automated emails Smile sends to your customers.
Smile app integrations allow you to integrate rewards data into your ecommerce tech stack for a seamless customer experience.
What currency am I billed in?
You will be billed in $USD regardless of where your business is located.
Do you offer any discounts?
We can offer the following discounts if you commit to quarterly or annual subscription payments:
- 15% off any subscription paid every 3 months
- 20% off any subscription paid every 12 months
Please contact us via chat or email if you're interested in either of these discounted offers.
Does Shopify/BigCommerce count as an integration?
Since Smile is built to be directly connected to your store platform, platforms like Shopify, Wix, and BigCommerce are not considered an integration.
Integrations included on our paid plans refer to this list of third-party apps.
Can customers earn/redeem points in-store through my point-of-sale (POS) system?
If you are using Shopify POS, customers can earn and redeem points in-store on any plan (including the free plan).
Can I move an existing program to Smile?
Absolutely! You can export your customers' existing point balances and easily import them into Smile with a simple CSV file.
Do I have to run all types of programs including points, referral and VIP?
No, you can run any combination of the three programs. However, when all three are used together, they create the most powerful way to build a community.
I have multiple stores. Do you have any deals for subscribing to Smile on all my stores?
Yes! After you subscribe to a paid plan on your first store, contact us via chat or email and we can offer 50% off each additional store.
If you're subscribed to our Pro plan, email help@smile.io for special multi-store pricing to unlock every premium feature across all your stores.
What can I do with API access?
If you have your own development resources, our limited API allows you to do the following:
- Build out custom ways to earn points on your site (e.g. 100 points for filling out an on-site survey).
- Integrate third-party apps (mainly email marketing services or customer support software where a current Smile integration isn't offered).
- Embed certain aspects of the rewards program on your site *(e.g. display a customer's past points earning/spending on their Account page).
