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Powering over 25,000 reward programs for brands around the world.
Frequently asked questions
Do you price based on orders?
We price based on the number of customers you reward each month. We only charge you for program success that we're a part of.
What is a customer rewarded?
A customer who has earned points, or received a reward during the month.
How will I know how many rewarded customers I'll have in a month?
This number will vary for every merchant. A good general rule of thumb to use is ½ of your total monthly orders.
What currency am I billed in?
You will be billed in $USD regardless of where your business is located.
Are there any restrictions of the free plan?
Our free plan is only available for merchants on the Shopify and BigCommerce platforms. Free merchants can reward up to 20 customers each month.
Can I move an existing program to Smile?
Absolutely! All we need from you is an export of your existing program members. Create an account and reach out to our support team if you need help.
Do I have to run all types of programs including points, referral and VIP?
No, you can run any combination of the three programs. However, when all three are used together, they create the most powerful way to build a community.
