Pricing & Plans
Pricing & Plans
Pricing & Plans
Simple pricing
for everyone
Choose an affordable plan packed with the best features for your business.
Starter
For new stores building their first customer base
Usage
2 integrations
500 monthly orders
10 specialized reports
Key features
Points program
Referral program
Customizable emails
Basic reports
Growth
For growing brands expanding customer loyalty
Usage
Unlimited integrations
2,500 monthly orders
15 specialized reports
All Starter features, plus
VIP program
Points bonus events
SEO-friendly loyalty page
Embed Smile on your store
Plus
For large brands needing greater insights and control
$999
per month
billed monthly
Usage
Unlimited integrations
7,500 monthly orders
25+ specialized reports
All Growth features, plus
Priority support
Migration and launch plan
Quarterly program monitoring
API access
Plus
For large brands needing greater insights and control
$999
per month
billed monthly
Usage
Unlimited integrations
7,500 monthly orders
25+ specialized reports
All Growth features, plus
Priority support
Migration and launch plan
Quarterly program monitoring
API access
Plus
For large brands needing greater insights and control
$999
per month
billed monthly
Usage
Unlimited integrations
7,500 monthly orders
25+ specialized reports
All Growth features, plus
Priority support
Migration and launch plan
Quarterly program monitoring
API access
Plus
For large brands needing greater insights and control
$999
per month
billed monthly
Usage
Unlimited integrations
7,500 monthly orders
25+ specialized reports
All Growth features, plus
Priority support
Migration and launch plan
Quarterly program monitoring
API access
Enterprise
For enterprise retailers with over $40M in annual revenue
Usage
Unlimited integrations
Unlimited monthly orders
Custom reports
All Plus features, plus
Advanced security
99.9% historical uptime
Custom API rate limits
Data warehouse sync
Powering loyalty for the world's leading Shopify Plus brands
Compare plans
Have any questions? Check out our FAQ, or contact our sales team.
Starter
Growth
Plus
Enterprise
Order Volumes
Monthly orders included
Up to 500 monthly orders
Up to 2,500 monthly orders
Up to 7,500 monthly orders
Unlimited monthly orders
Additional order rate
$20 per additional 100 orders
$5 per additional 100 orders
N/A
Features
Points program
Referral program
10+ ways to earn points
Redeem points for discounts
Redeem points for free shipping
Redeem points for free products
Expire points
Run points bonus events
VIP program
Integrations
Connect your tools (Klaviyo, Judge.me, etc)
2 integrations
Unlimited
Unlimited
Unlimited
Send all emails through Klaviyo
Works with Klaviyo Customer Hub
Native support for Shopify POS
Sync VIP tiers to Shopify metafields
API access
Custom API rate limits
On-site content
Add Smile to your store navigation
Floating loyalty button (optional)
Nudges (on-site reminders)
Embed points on the product page
SEO-friendly explainer page
Logged-in rewards page
Redeem points at checkout
SEO-friendly loyalty page
Front-end JavaScript SDK
Analytics & Reporting
Analytics page
Full data exports
Pre-built loyalty reports
10 reports
15 reports
25+ reports
25+ reports
Industry benchmarks
Financial reports
Custom reports
Data warehouse sync
Security
Shopify SSO
Shopify Plus Security Certification
Security Review Support
SOC-2 Compliance
Admin roles
Audit logs
Support
World-class support team
Live chat with a loyalty expert
Priority support
Dedicated launch plan
White-glove migration to Smile
Quarterly program monitoring
Account Manager
Starter
Growth
Plus
Enterprise
Order Volumes
Monthly orders included
Up to 500 monthly orders
Up to 2,500 monthly orders
Up to 7,500 monthly orders
Unlimited monthly orders
Additional order rate
$20 per additional 100 orders
$5 per additional 100 orders
N/A
Features
Points program
Referral program
10+ ways to earn points
Redeem points for discounts
Redeem points for free shipping
Redeem points for free products
Expire points
Run points bonus events
VIP program
Integrations
Connect your tools (Klaviyo, Judge.me, etc)
2 integrations
Unlimited
Unlimited
Unlimited
Send all emails through Klaviyo
Works with Klaviyo Customer Hub
Native support for Shopify POS
Sync VIP tiers to Shopify metafields
API access
Custom API rate limits
On-site content
Add Smile to your store navigation
Floating loyalty button (optional)
Nudges (on-site reminders)
Embed points on the product page
SEO-friendly explainer page
Logged-in rewards page
Redeem points at checkout
SEO-friendly loyalty page
Front-end JavaScript SDK
Analytics & Reporting
Analytics page
Full data exports
Pre-built loyalty reports
10 reports
15 reports
25+ reports
25+ reports
Industry benchmarks
Financial reports
Custom reports
Data warehouse sync
Security
Shopify SSO
Shopify Plus Security Certification
Security Review Support
SOC-2 Compliance
Admin roles
Audit logs
Support
World-class support team
Live chat with a loyalty expert
Priority support
Dedicated launch plan
White-glove migration to Smile
Quarterly program monitoring
Account Manager
Starter
Growth
Order Volumes
Monthly orders included
Up to 500 monthly orders
Up to 2,500 monthly orders
Additional order rate
$20 per additional 100 orders
Features
Points program
Referral program
10+ ways to earn points
Redeem points for discounts
Redeem points for free shipping
Redeem points for free products
Expire points
Run points bonus events
VIP program
Integrations
Connect your tools (Klaviyo, Judge.me, etc)
2 integrations
Unlimited
Send all emails through Klaviyo
Works with Klaviyo Customer Hub
Native support for Shopify POS
Sync VIP tiers to Shopify metafields
API access
Custom API rate limits
On-site content
Add Smile to your store navigation
Floating loyalty button (optional)
Nudges (on-site reminders)
Embed points on the product page
SEO-friendly explainer page
Logged-in rewards page
Redeem points at checkout
SEO-friendly loyalty page
Front-end JavaScript SDK
Analytics & Reporting
Analytics page
Full data exports
Pre-built loyalty reports
10 reports
15 reports
Industry benchmarks
Financial reports
Custom reports
Data warehouse sync
Security
Shopify SSO
Shopify Plus Security Certification
Security Review Support
SOC-2 Compliance
Admin roles
Audit logs
Support
World-class support team
Live chat with a loyalty expert
Priority support
Dedicated launch plan
White-glove migration to Smile
Quarterly program monitoring
Account Manager
Starter
Order Volumes
Monthly orders included
Up to 500 monthly orders
Additional order rate
Features
Points program
Referral program
10+ ways to earn points
Redeem points for discounts
Redeem points for free shipping
Redeem points for free products
Expire points
Run points bonus events
VIP program
Integrations
Connect your tools (Klaviyo, Judge.me, etc)
2 integrations
Send all emails through Klaviyo
Works with Klaviyo Customer Hub
Native support for Shopify POS
Sync VIP tiers to Shopify metafields
API access
Custom API rate limits
On-site content
Add Smile to your store navigation
Floating loyalty button (optional)
Nudges (on-site reminders)
Embed points on the product page
SEO-friendly explainer page
Logged-in rewards page
Redeem points at checkout
SEO-friendly loyalty page
Front-end JavaScript SDK
Analytics & Reporting
Analytics page
Full data exports
Pre-built loyalty reports
10 reports
Industry benchmarks
Financial reports
Custom reports
Data warehouse sync
Security
Shopify SSO
Shopify Plus Security Certification
Security Review Support
SOC-2 Compliance
Admin roles
Audit logs
Support
World-class support team
Live chat with a loyalty expert
Priority support
Dedicated launch plan
White-glove migration to Smile
Quarterly program monitoring
Account Manager
“Our customers have fully embraced the Sloane Rewards Program and recognize its value.”
Hoda Paripoush
Founder, Sloane Fine Tea Merchants
Founder, Sloane Fine Tea Merchants
Pricing FAQ
Have more questions? Contact sales to get the answer you’re looking for.
What ecommerce platforms can I install Smile on?
Smile is available on Shopify and BigCommerce.
How long are your contracts?
Smile plans are month to month. We think you'll love your program enough to keep using Smile. If you don't, you can cancel at any time without penalty.
Can I cancel my subscription at any time?
Yes, if you ever decide that Smile isn't the best loyalty program provider for your business, simply cancel your subscription.
Do you price based on monthly orders?
Yes, Smile's plans and features are built to scale with you as your business grows. While we do include order limits on our plans, we offer flexibility on our higher plans with additional monthly orders at a low cost.
How are monthly orders counted?
Monthly orders are counted based on the calendar month. For example, monthly orders for June include all orders placed on June 1 to June 30. Every order placed at your store during that month contributes to your monthly order total. This includes all orders, whether they are paid, unpaid, or refunded.
What currency am I billed in?
You will be billed in $USD regardless of where your business is located.
I'm looking to switch to Smile. How do I migrate my loyalty program to Smile?
If you already have a loyalty program or are using a different provider for your business, you can easily import customer points balances into Smile with a CSV file. If you choose the Smile Plus plan, you'll receive dedicated support with your migration.
Does Smile work with my point of sale (POS) system?
If you are using Shopify POS, customers can earn and redeem points in-store on any plan. Other POS systems are not supported at this time.
I have multiple stores. Do you have bundled pricing for subscribing all my stores?
Yes! After you subscribe to a paid plan on your first store, contact us via chat or email for discounted rates on your other stores. If you're subscribed to the Plus plan email help@smile.io for special multi-store pricing to get the best of Smile across all your stores.
Do you have a free plan?
Yes! If your business has less than 200 monthly orders you can use Smile for free. However, you'll need to subscribe to a paid plan to use some features.
What ecommerce platforms can I install Smile on?
Smile is available on Shopify and BigCommerce.
How long are your contracts?
Smile plans are month to month. We think you'll love your program enough to keep using Smile. If you don't, you can cancel at any time without penalty.
Can I cancel my subscription at any time?
Yes, if you ever decide that Smile isn't the best loyalty program provider for your business, simply cancel your subscription.
Do you price based on monthly orders?
Yes, Smile's plans and features are built to scale with you as your business grows. While we do include order limits on our plans, we offer flexibility on our higher plans with additional monthly orders at a low cost.
How are monthly orders counted?
Monthly orders are counted based on the calendar month. For example, monthly orders for June include all orders placed on June 1 to June 30. Every order placed at your store during that month contributes to your monthly order total. This includes all orders, whether they are paid, unpaid, or refunded.
What currency am I billed in?
You will be billed in $USD regardless of where your business is located.
I'm looking to switch to Smile. How do I migrate my loyalty program to Smile?
If you already have a loyalty program or are using a different provider for your business, you can easily import customer points balances into Smile with a CSV file. If you choose the Smile Plus plan, you'll receive dedicated support with your migration.
Does Smile work with my point of sale (POS) system?
If you are using Shopify POS, customers can earn and redeem points in-store on any plan. Other POS systems are not supported at this time.
I have multiple stores. Do you have bundled pricing for subscribing all my stores?
Yes! After you subscribe to a paid plan on your first store, contact us via chat or email for discounted rates on your other stores. If you're subscribed to the Plus plan email help@smile.io for special multi-store pricing to get the best of Smile across all your stores.
Do you have a free plan?
Yes! If your business has less than 200 monthly orders you can use Smile for free. However, you'll need to subscribe to a paid plan to use some features.
What ecommerce platforms can I install Smile on?
Smile is available on Shopify and BigCommerce.
How long are your contracts?
Smile plans are month to month. We think you'll love your program enough to keep using Smile. If you don't, you can cancel at any time without penalty.
Can I cancel my subscription at any time?
Yes, if you ever decide that Smile isn't the best loyalty program provider for your business, simply cancel your subscription.
Do you price based on monthly orders?
Yes, Smile's plans and features are built to scale with you as your business grows. While we do include order limits on our plans, we offer flexibility on our higher plans with additional monthly orders at a low cost.
How are monthly orders counted?
Monthly orders are counted based on the calendar month. For example, monthly orders for June include all orders placed on June 1 to June 30. Every order placed at your store during that month contributes to your monthly order total. This includes all orders, whether they are paid, unpaid, or refunded.
What currency am I billed in?
You will be billed in $USD regardless of where your business is located.
I'm looking to switch to Smile. How do I migrate my loyalty program to Smile?
If you already have a loyalty program or are using a different provider for your business, you can easily import customer points balances into Smile with a CSV file. If you choose the Smile Plus plan, you'll receive dedicated support with your migration.
Does Smile work with my point of sale (POS) system?
If you are using Shopify POS, customers can earn and redeem points in-store on any plan. Other POS systems are not supported at this time.
I have multiple stores. Do you have bundled pricing for subscribing all my stores?
Yes! After you subscribe to a paid plan on your first store, contact us via chat or email for discounted rates on your other stores. If you're subscribed to the Plus plan email help@smile.io for special multi-store pricing to get the best of Smile across all your stores.
Do you have a free plan?
Yes! If your business has less than 200 monthly orders you can use Smile for free. However, you'll need to subscribe to a paid plan to use some features.
What ecommerce platforms can I install Smile on?
Smile is available on Shopify and BigCommerce.
How long are your contracts?
Smile plans are month to month. We think you'll love your program enough to keep using Smile. If you don't, you can cancel at any time without penalty.
Can I cancel my subscription at any time?
Yes, if you ever decide that Smile isn't the best loyalty program provider for your business, simply cancel your subscription.
Do you price based on monthly orders?
Yes, Smile's plans and features are built to scale with you as your business grows. While we do include order limits on our plans, we offer flexibility on our higher plans with additional monthly orders at a low cost.
How are monthly orders counted?
Monthly orders are counted based on the calendar month. For example, monthly orders for June include all orders placed on June 1 to June 30. Every order placed at your store during that month contributes to your monthly order total. This includes all orders, whether they are paid, unpaid, or refunded.
What currency am I billed in?
You will be billed in $USD regardless of where your business is located.
I'm looking to switch to Smile. How do I migrate my loyalty program to Smile?
If you already have a loyalty program or are using a different provider for your business, you can easily import customer points balances into Smile with a CSV file. If you choose the Smile Plus plan, you'll receive dedicated support with your migration.
Does Smile work with my point of sale (POS) system?
If you are using Shopify POS, customers can earn and redeem points in-store on any plan. Other POS systems are not supported at this time.
I have multiple stores. Do you have bundled pricing for subscribing all my stores?
Yes! After you subscribe to a paid plan on your first store, contact us via chat or email for discounted rates on your other stores. If you're subscribed to the Plus plan email help@smile.io for special multi-store pricing to get the best of Smile across all your stores.
Do you have a free plan?
Yes! If your business has less than 200 monthly orders you can use Smile for free. However, you'll need to subscribe to a paid plan to use some features.