Loyalty built for Shopify Plus
More Shopify Plus brands run loyalty on Smile than any other platform. Points at checkout, automation through Shopify Flow, and in-store earning on POS, all native to the stack you already run.
Loyalty revenue
$821K
+18%
Smile ROI
5x
+0.4x
Member AOV
+31%
vs non-members
1,000 pts redeemed at checkout
Order #48211 · just now
+250 pts earned in store
Shopify POS · Soho
Checkout extensibility
Points redeemed right at checkout
Shopify Plus checkout extensibility lets customers apply their points without leaving the purchase flow. Redemption happens at the moment of highest intent, where it converts best, instead of on a page shoppers have to go find.
- Native Shopify checkout extensions, no scripts to maintain
- Customers see and spend their balance in the buying flow
- Redeemers come back to buy again more often
Daily Moisturizer, 2-pack
Qty 1
Vitamin C Serum
Qty 1
Redeem your points
1,450 points available
Shopify Flow
Automate loyalty with Shopify Flow
Connect Smile to Shopify Flow and reward customers when they meet the criteria you define. Bonus points on a first order, purchases over a threshold, specific products, or any trigger Flow supports. Your team gets full control over how points are earned without writing code.
- Trigger points from any Shopify Flow event
- Reward first orders, spend thresholds, or specific products
- Marketing owns the logic, no developer required
Shopify Flow trigger
Order created
Condition
First order, total over $100
Smile action
Award 500 bonus points
Built in Shopify Flow. No code, owned by marketing.
Omnichannel
One program across online, POS, and retail
Shopify Plus brands rarely sell in one place. Smile runs the same program across your online store, Shopify POS locations, and receipt scanning for purchases made anywhere else, with one balance following the customer everywhere.
- Customers earn and redeem in-store on Shopify POS
- One points balance across every channel
- Receipt scanning brings off-Shopify purchases into the program
Jess Chen
Gold
1,450
One balance
- 2m ago
Online store
+250 pts · order placed
- 1d ago
Shopify POS · Soho
Free shipping redeemed
- 3d ago
Receipt scan
+120 pts · approved
Points earned anywhere spend everywhere, online and in store.
THE FULL PLATFORM
More than points
Smile runs the whole loyalty stack in one program your team manages without a developer.
Points
Reward orders, reviews, and social follows with points customers spend right at checkout.
Referrals
Turn your best customers into an acquisition channel with trackable referral rewards.
VIP tiers
Give top spenders status worth keeping, with tiers, perks, and exclusive rewards.
Bonus events
Run limited-time point multipliers that lift daily sales without discounting.
STATE OF LOYALTY ON SHOPIFY PLUS
Not a tagline. A count.
We analyzed loyalty adoption across every Shopify Plus storefront. Smile came out on top, and the full dataset is public.
4,209 Plus storefronts run Smile, more than any other loyalty platform on the tier.
Smile runs on more than double the Plus storefronts of LoyaltyLion, and leads Yotpo Loyalty.
Every storefront on the Shopify Plus plan, tracked through the Store Leads API in July 2026.
The State of Loyalty on Shopify Plus, 2026. Free, no form required to start reading.
Built for Shopify Plus
Platform depth that matches your stack
Smile is built alongside Shopify's own teams, on infrastructure with 99.9% historical uptime, so your program uses the best of what Plus offers.
Dual Shopify certified
The only loyalty platform holding both of Shopify's certifications, including the Technology Partner enterprise-readiness audit.
Early access to features
We work directly with Shopify's teams to build on their newest capabilities before they reach general release.
Multi-language
Serve every shopper in their language, matched automatically the moment the page loads.
Security and privacy
SOC 2 Type 2 certified and penetration tested, with the documentation your security review will ask for.
Enterprise reporting
Cohort retention, CLV, and revenue per member, benchmarked against stores like yours.
Built for your volume
99.9% historical uptime through the flash sales and launch days Plus brands are known for.
2026 SHOPIFY BUILD AWARDS
Shopify’s own pick, not just ours
The Build Awards are Shopify’s recognition for the apps that set the standard for quality, performance, and merchant impact. In 2026, Smile made the list.
Integrations
Loyalty data in every tool you run
Smile connects to Klaviyo, Gorgias, Recharge, and dozens more tools your team already uses, so points and VIP status flow into email, support, and subscriptions. Connections are OAuth-based, and the Klaviyo Customer Hub integration was built by Klaviyo's own team on Smile's API.
- OAuth connections, not copy-pasted API keys
- Klaviyo Customer Hub integration built by Klaviyo's team
- Loyalty data flows to email, support, and subscription tools
Connects with your stack
Email & Marketing
Klaviyo
Mailchimp
Omnisend
HubSpotReviews
Judge.me
LooxSubscriptions
Recharge
Stay AICustomer Support
Gorgias
Re:amazeReturns
Loop ReturnsUpsell & Cross-Sell
Digioh
Rep AIEndpoints
REST API
Auth
OAuth + webhooks
Uptime
99.9%
Already running loyalty?
Switch without starting over
Most Plus brands evaluating Smile already run a program on LoyaltyLion, Yotpo, or Rivo. Your Smile launch team carries members, point balances, and VIP status over intact, and your customers never notice the switch. Blue Banana migrated from LoyaltyLion in one week across online and 20 retail POS locations.
- Points, members, and VIP tiers carried over intact
- A named launch team owns the move end to end
- Zero downtime: the old program stays live until Smile is ready
Migrating to Smile
Zero downtimeProgram live. Customers never noticed the switch.
Dedicated migration team
Runs your switch end to end
Dual Certified
Built for Shopify + Technology Partner
G2 Leader
1st in Loyalty Management Software
SOC 2 Type II
Enterprise-grade security
$3.3B Driven
4,400+ Shopify Plus Brands
Customer stories
Plus brands that grow with Smile
Leading Shopify Plus brands use Smile to turn one-time buyers into repeat revenue.
“The Smile success team has been incredible to work with. They're always available, proactive, and genuinely invested in helping us get the most out of the platform.”
Javier Millan, Loyalty Lead, Blue Banana
Why Shopify Plus brands choose Smile
The deepest Shopify integration in loyalty, proven at Plus scale, and backed by a team accountable for your program's performance.
First on Plus. More Shopify Plus stores run Smile than any other loyalty platform. The default choice at this tier for a reason.
Native, not bolted on. Checkout extensions, Shopify Flow, POS, and Markets support built with Shopify's teams, not reverse-engineered around them.
A team behind it. Smile Plus pairs your brand with a dedicated success team that guides launch and reviews performance every quarter.
FAQ
Shopify Plus loyalty, answered
The questions Plus teams ask most when they evaluate Smile.
Yes. Smile uses Shopify's native checkout extensions, so customers can see their points balance and redeem it directly at checkout. There are no checkout scripts to build or maintain.
Yes. Smile runs on Shopify POS, so one program and one points balance follow the customer across your online store and retail locations. Receipt scanning brings purchases made outside Shopify into the same program.
Smile's launch team runs the switch: members, point balances, and VIP tiers are carried over intact, your program is rebuilt on-brand and tested before launch, and the old program stays live until Smile is ready. Blue Banana migrated from LoyaltyLion in one week across online and 20 retail POS locations.
Smile is SOC 2 Type 2 certified, penetration tested, and the only loyalty platform holding both of Shopify's certifications, including the Technology Partner enterprise-readiness audit. The documentation your procurement team will ask for is ready in our Trust Center.
Yes. Smile connects to Klaviyo, Gorgias, Recharge, Shopify Flow, and dozens more tools through OAuth-based integrations, so loyalty data flows into the email, support, and subscription tools your team already runs.
Loyalty for Shopify Plus
Run loyalty the way Plus brands do.
Talk to us about checkout redemption, migration from your current provider, and what a program at your scale can return.