Referrals

Reward shoppers for sharing the (brand) love with referrals

Getting more repeat purchases isn’t the only benefit of using Smile for loyalty. Gain an added bonus of acquiring new customers when shoppers refer their friends to your brand.
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Delighted customer sending a friend a referral message
Loyal customer sending a friend a referral message

Good for your customers, better for you

3 stages of the community building cycle
Share stage of the community building cycle
Share
Existing shoppers can earn rewards for each friend they refer.
Join stage of the community building cycle
Join
Shoppers who place an order from a friend’s referral get a reward, and you get new customers—it’s a win-win.

The best rewards for completed referrals

You can choose from many types of rewards to create the most engaging referral program, including:
Referral percentage discount reward
Percentage discount
Referral amount discount reward
Amount discount
Referral free product reward
Free product
Referral free shipping reward
Free shipping
Referral recipient claiming a reward interface

Make referral rewards easy to access and easy to redeem

Keep referrals top of mind for shoppers—whether they’re on your site, or in their inbox. Promote referrals with Smile integrations like Klaviyo and Mailchimp, so you can embed unique referral links in every email you send.

Encourage sharing through the channels your customers use

Customers love to shop and share brands right from their phone, so Smile gives mobile shoppers all the top sharing options.
Referral Program Strategy Ebook
Learn more
The Ultimate Guide to Referral Strategy
Find out everything you need to know about how to effectively set rewards, customize referral messages, and market your program.
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