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Pricing & Plans

Simple pricing
for everyone

Choose an affordable plan packed with the best features for your business.

Starter

For new stores building their first customer base

$49

per month
billed monthly
Get started

Monthly billing only

  • Usage

  • 2 integrations

  • 500 monthly orders

  • 20 specialized reports

  • Key features

  • Points program

  • Referral program

  • Customizable emails

  • Basic reports

Growth

For growing brands expanding customer loyalty

$199

per month
billed monthly
Get started

Monthly billing only

  • Usage

  • Unlimited integrations

  • 2,500 monthly orders

  • 25 specialized reports

  • All Starter features, plus

  • VIP program

  • Points bonus events

  • SEO-friendly loyalty page

  • Embed Smile on your store

Plus

For large brands needing greater insights and control

$849

per month
billed yearly
Book a demo

Billed yearly

-15%
  • Usage

  • Unlimited integrations

  • 7,500 monthly orders

  • 30+ specialized reports

  • All Growth features, plus

  • Priority support

  • Migration and launch plan

  • Quarterly program monitoring

  • API access

Enterprise

For enterprise retailers with over $40M in annual revenue

Let's talk

Contact sales

Annual billing only

  • Usage

  • Unlimited integrations

  • Unlimited monthly orders

  • Custom reports

  • All Plus features, plus

  • Advanced security

  • 99.9% historical uptime

  • Custom API rate limits

  • Data warehouse sync

Powering loyalty for the world's leading Shopify Plus brands

Compare plans

Have any questions? Check out our FAQ, or contact our sales team.

Starter

Growth

Plus

Enterprise

Order Volumes

Monthly orders included

Up to 500 monthly orders

Up to 2,500 monthly orders

Up to 7,500 monthly orders

Unlimited monthly orders

Additional order rate

$20 per additional 100 orders

$5 per additional 100 orders

N/A

Features

Points program

Referral program

10+ ways to earn points

Redeem points for discounts

Redeem points for free shipping

Redeem points for free products

Expire points

Run points bonus events

VIP program

Integrations

Connect your tools (Klaviyo, Judge.me, etc)

2 integrations

Unlimited

Unlimited

Unlimited

Send all emails through Klaviyo

Works with Klaviyo Customer Hub

Native support for Shopify POS

Sync VIP tiers to Shopify metafields

API access

Custom API rate limits

On-site content

Add Smile to your store navigation

Floating loyalty button (optional)

Nudges (on-site reminders)

Embed points on the product page

Redeem points at checkout

Logged-in rewards page

New

SEO-friendly loyalty page

Front-end JavaScript SDK

Analytics & Reporting

Analytics page

Full data exports

Pre-built loyalty reports

20 reports

25 reports

30+ reports

30+ reports

Industry benchmarks

Financial reports

Custom reports

Data warehouse sync

Security

Shopify SSO

Shopify Plus Security Certification

Security Review Support

SOC-2 Compliance

Admin roles

Audit logs

Support

World-class support team

Live chat with a loyalty expert

Priority support

Dedicated launch plan

White-glove migration to Smile

Quarterly program monitoring

Account Manager

“Our customers have fully embraced the Sloane Rewards Program and recognize its value.”

Hoda Paripoush

Founder, Sloane Fine Tea Merchants

Pricing FAQ

Have more questions? Contact sales to get the answer you’re looking for.

Contact sales
What ecommerce platforms can I install Smile on?

Smile is available on Shopify and BigCommerce.

How long are your contracts?

Smile plans are month to month. We think you'll love your program enough to keep using Smile. If you don't, you can cancel at any time without penalty.

Can I cancel my subscription at any time?

Yes, if you ever decide that Smile isn't the best loyalty program provider for your business, simply cancel your subscription.

Do you price based on monthly orders?

Yes, Smile's plans and features are built to scale with you as your business grows. While we do include order limits on our plans, we offer flexibility on our higher plans with additional monthly orders at a low cost.

How are monthly orders counted?

Monthly orders are counted based on the calendar month. For example, monthly orders for June include all orders placed on June 1 to June 30. Every order placed at your store during that month contributes to your monthly order total. This includes all orders, whether they are paid, unpaid, or refunded.

What currency am I billed in?

You will be billed in $USD regardless of where your business is located.

I'm looking to switch to Smile. How do I migrate my loyalty program to Smile?

If you already have a loyalty program or are using a different provider for your business, you can easily import customer points balances into Smile with a CSV file. If you choose the Smile Plus plan, you'll receive dedicated support with your migration.

Does Smile work with my point of sale (POS) system?

If you are using Shopify POS, customers can earn and redeem points in-store on any plan. Other POS systems are not supported at this time.

I have multiple stores. Do you have bundled pricing for subscribing all my stores?

Yes! After you subscribe to a paid plan on your first store, contact us via chat or email for discounted rates on your other stores. If you're subscribed to the Plus plan email help@smile.io for special multi-store pricing to get the best of Smile across all your stores.

Do you have a free plan?

Yes! If your business has less than 200 monthly orders you can use Smile for free. However, you'll need to subscribe to a paid plan to use some features.

Boost repeat sales.

Reward with Smile today.

Book a demo
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