With Smile’s admin dashboard, you can build a rewards program your way.
30 minutes with a loyalty strategist.
Certified Technology PartnerCertified+ thousands more on Shopify Plus
One dashboard for the whole program: 100% focused on loyalty, never bloated.
You shouldn’t need a developer to manage your loyalty program.
Smile makes it easy to create a beautiful, on-brand loyalty program.
Manually adjust a customer’s points or track down a specific loyalty activity including points earned or spent, referral details, VIP tier changes, reward discount codes, and more.
Analytics are only useful if you can act on them.
No. Program structure, branding and copy are configured in the Smile admin, so you launch on-brand with no developers required.
Yes. Open the customer in Smile Admin and click Adjust balance on their Points card. The change takes effect immediately, with a reason kept for your records and an optional note the customer sees in the Smile panel. To change many balances at once, import a CSV file.
Every event across your points, referral and VIP programs, in chronological order: points earned, redeemed or adjusted, pending, blocked and completed referrals, and moves between VIP tiers. Select a customer’s name to open their profile.
Yes. Add the Smile loyalty block to Shopify customer pages to see a customer’s points balance, referral activity, VIP tier and points expiry, and to adjust or redeem points without leaving Shopify. Who can use it follows your staff permissions in Shopify.
Yes, on Growth, Smile Plus and Smile Enterprise. Change the tier from the customer’s profile: they receive the tier’s entry reward, and its email when VIP emails are on. Tiers move up by hand, never down.
Points activity and referral performance come with every paid plan. Business growth analytics and customer segments start on Standard, and performance benchmarks and VIP insights come with Growth, Smile Plus and Smile Enterprise.
Smile Admin is available in 20 languages. On Shopify, it matches the language set in your Shopify admin, and you can switch it to English at any time from your user settings.
