Free 48-Hour LoyaltyLion Audit
See exactly what your loyalty program is costing you. A Smile loyalty strategist reads your live program, benchmarks it against your vertical, and writes up what to fix first, ranked by what each gap costs you. Back in two business days, yours to keep.
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LoyaltyLion audit · Sample
12 issues found
- Every program gap losing you repeat orders
- Your LTV benchmarked against your vertical
- The fixes that need zero developer time
What you walk away with
A real audit by a strategist who works on loyalty programs all day. Not a self-serve quiz.
Program health check. We read your earning rules, rewards, VIP tiers, referrals, and flows end to end, the way your customers experience them. No account access needed.
A roadmap of the gaps. Each gap ranked by what it is costing you in repeat orders, with exactly how to fix it, and which fixes need zero developer time. Not a wishlist, a triage.
Yours to keep. Walked through on a short call, then yours. Act on it with us, or fix it yourself inside LoyaltyLion.
What your dashboard won’t tell you.
Your loyalty dashboard counts things. Points issued, redemptions this month, members joined. That’s useful, you should watch it, and you don’t need us for it.
The findings that change what you do next aren’t countable. VIP tiers that describe a program you stopped promoting last year. A referral flow that pays out where it shouldn’t. Top customers who max out in ninety days and then have nothing left to earn. The report you rebuild in a spreadsheet every month because the dashboard can’t answer it. That’s what a strategist reads for, and what the roadmap puts first.
This is for you if.
You’re already running LoyaltyLion and any of this sounds familiar:
- Styling or reward changes wait on developer time
- Guidance is reactive, and mostly shows up at renewal
- You answer basic loyalty questions in spreadsheets
- The invoice keeps growing while the program stands still
The audit reads your program as it is today and tells you where to start, and why there.
If you’re starting loyalty from scratch, the audit isn’t the right first step. Book a demo instead and we’ll design the program with you before any platform decisions.
Why is it free.
The audit shows our thinking better than a pitch would. We put it in your hands first, no strings attached.
If the findings are real and you want help fixing them, we talk about what switching looks like. If your program is already in great shape, we say so. If you can fix everything yourself, we tell you exactly how.
And if the audit does end in a switch, the move is our job, not yours. Every member, point balance, and VIP tier comes with you. Blue Banana made the move from LoyaltyLion in one week, across their online store and 20 retail locations.
Proven outcomes
Brands that made this exact move
Real results from merchants who audited their program and switched to Smile.
Ready when you are
Two ways in. Pick the friction that fits.
Request your free audit
No pitch attached. A strategist reads your program and sends back the ranked roadmap in two business days, walked through on a short call if you want it.
Talk to a loyalty strategist
Walk through your program, your numbers, and whether Smile is the right fit. Honest answer either way.
LoyaltyLion is a trademark of Loyalty Lion Ltd. Smile.io is not affiliated with LoyaltyLion.