The loyalty platform for Shopify Plus.
Smile Plus is how leading Shopify Plus brands run loyalty: white-glove migration, procurement-ready security, and a dedicated success team accountable for your program’s performance.
Transparent pricing.
- SOC 2 Type 2
- Dual Shopify certified
- 99.9% historical uptime
Loyalty revenue
$821K
+18%
Smile ROI
5x
+0.4x
Member AOV
+31%
vs non-members
- Points redeemed at checkoutOrder #48211 · just now
- VIP tier upgraded to Gold2m ago
- Snowflake sync completed2.1M rows · 12m ago
Your success team
Quarterly review confirmed
Dedicated success team
A dedicated team behind your loyalty program
Smile Plus pairs your brand with a success team of loyalty experts who work with high-volume programs every day. They guide your launch, review performance every quarter, and reach out first when your numbers move. The team that launches your program stays accountable for it long after go-live.
- Guided launch with 30/60/90 day check-ins
- Quarterly program reviews grounded in your data
- Priority support with 30-minute response to critical issues
Your success team
Smile Plus
Your Q3 program review is ready. Redemption is up 4 points since launch, and we flagged three opportunities ahead of BFCM. Walk through them Thursday?
Quarterly program review
Thursday, 2:00 PM
When your numbers move, your team reaches out first.
White-glove migration
Switch without the replatforming pain
Moving loyalty providers is where programs usually break. Your Smile launch team builds the migration plan, carries points balances, members, and VIP status over intact, and stays hands-on until you are live. Blue Banana migrated from LoyaltyLion in one week across online and 20 retail POS locations.
- Migration and launch plan built for your program
- Points, members, and VIP status carried over intact
- Named launch support through your first 90 days
Migrating to Smile
Zero downtimeProgram live. Customers never noticed the switch.
Dedicated migration team
Runs your switch end to end
Security and compliance
Built to clear your security review
Smile is SOC 2 Type 2 certified and the only loyalty platform holding both of Shopify's certifications, including Technology Partner, Shopify's enterprise-readiness audit. The reports and documentation your procurement team will ask for are ready in our Trust Center.
- SOC 2 Type 2 certified, audited annually
- The only loyalty platform holding both Shopify certifications
- Incident response plan with 24-hour breach notification
Security & compliance
Audited annuallySOC 2 Type II
Audited May 2026
Built for Shopify
Shopify's quality bar
Technology Partner
Enterprise security audit
- Annual third-party penetration test (OWASP/NIST)
- Letter of Validation from Shopify's security vendor
- Encrypted API token storage (AES-128+)
Available in our Trust Center
OpenPlatform depth
Everything your evaluation checklist asks for
Plus includes the platform depth high-volume teams screen for, on infrastructure with 99.9% historical uptime.
API access
Full REST API access and webhooks for whatever your roadmap needs custom.
Data warehouse sync
Sync loyalty data to Snowflake with native sharing options and plug it straight into your data infrastructure.
Enterprise reporting
Cohort retention, CLV, and revenue per member, benchmarked against stores like yours.
Checkout extensibility
Customers redeem points right at checkout with Shopify checkout extensions, where redemption converts best.
Multi-language
Serve every shopper in their language, matched automatically the moment the page loads.
Omnichannel loyalty
Shopify POS and receipt scanning bring in-store and off-Shopify purchases into the same program.
Integrations
Plugs into the stack you already run
Smile connects with the tools your team already uses: Klaviyo, Gorgias, Recharge, and dozens more. Connections are OAuth-based instead of copy-pasted API keys, and the Klaviyo Customer Hub integration was built by Klaviyo's own team on Smile's API.
- OAuth connections, not copy-pasted API keys
- Klaviyo Customer Hub integration built by Klaviyo's team
- Loyalty data flows to email, support, and subscription tools
Connects with your stack
Email & Marketing
Klaviyo
Mailchimp
Omnisend
HubSpotReviews
Judge.me
LooxSubscriptions
Recharge
Stay AICustomer Support
Gorgias
Re:amazeReturns
Loop ReturnsUpsell & Cross-Sell
Digioh
Rep AIEndpoints
REST API
Auth
OAuth + webhooks
Uptime
99.9%
Customer stories
Plus brands that grow with Smile
Leading Shopify Plus brands use Smile to turn one-time buyers into repeat revenue.
“The Smile success team has been incredible to work with. They're always available, proactive, and genuinely invested in helping us get the most out of the platform.”
Javier Millan, Loyalty Lead, Blue Banana
Why high-volume brands choose Smile Plus
Enterprise loyalty without the enterprise drag: no bloated implementations, no handoffs, no starting from zero.
A team, not a ticket queue. Your program is known by the people supporting it. Context carries over, so you never start from zero.
Passes procurement. SOC 2 Type 2, penetration tested, and dual-certified by Shopify. Security review is a checkpoint, not a roadblock.
A launch, not a project. White-glove migration and a proven launch plan take your program live without a months-long implementation.
Smile Plus
Run loyalty like the revenue channel it is.
Talk to us about migration, security review, and what a dedicated success team changes for a program at your scale.