LoyaltyLion: Premium price. Lowest rating. There's a better option.

LoyaltyLion: Premium price. Lowest rating. There's a better option.

There's a reason 4,400+ Shopify Plus brands chose Smile instead.

There's a reason 4,400+ Shopify Plus brands chose Smile instead.

Shopify App Store

LoyaltyLion: Rewards & Loyalty

4.6

(515) • Free to install • Free trial available

Install

Shopify App Store

LoyaltyLion: Rewards & Loyalty

4.6

(515) • Free to install • Free trial available

Certified Technology Partner

Enterprise-ready. Shopify-verified for security, performance, and scale.

4,400+ Shopify Plus Brands

More Plus brands run loyalty on Smile than on any other platform.

4.9 Rating

Shopify's highest quality certification — one LoyaltyLion hasn't earned.

Shop

Orders

Rewards

Profile

Join The Club

Earn points on every order. Redeem for discounts on future orders. It is that simple!

CURRENT VIP TIER

Next perk: Free shipping

$105 / $150

POINTS BALANCE

Use before April 8, 2026

Shop

Orders

Rewards

Profile

Join The Club

Earn points on every order. Redeem for discounts on future orders. It is that simple!

CURRENT VIP TIER

Next perk: Free shipping

$105 / $150

POINTS BALANCE

Use before April 8, 2026

Redeem

Skin Care Sample

2500 / 5000 points

Loyalty Hub, natively inside Shopify.

Points, tiers, and rewards built beautifully into the customer account.

Premium pricing. Not-so-premium experience.

What brands tell us when they switch from LoyaltyLion.

"Absolutely atrocious". That's how merchants describe LoyaltyLion onboarding.

Email, SMS, Subscriptions... gone. When a vendor keeps sunsetting products, it's fair to ask what’s next.

Annual lock-in, no way out. Cancelling requires finding a hidden option buried in the seventh tab of their settings.

A 24-hour wait on Black Friday. Watch out for UK time issues, especially during US holiday sales.

Four account managers. Nine months. Slow replies and “upgrade for better service” as an answer.

Comparison

A side-by-side look at what actually matters.

Compare on the things that matter at scale.

Shopify App Store

Rating

Number of reviews

Shopify Integration

Built for Shopify certified

Certified Shopify Technology Partner

Native in Shopify admin (no separate tab)

Loyalty Hub in customer accounts

Analytics & Reporting

Pre-built loyalty reports

Industry-leading loyalty benchmarks

Data warehouse sync

Support

North American 24/7 support

Smile

4.9 stars

4.9

4,100+ reviews

4000+

30+

4.9

LoyaltyLion

4.6 stars

4.7

515 reviews

927

Limited

4.7

Testimonials

Why brands like yours switch to Smile.

Thousands of merchants chose loyalty first — and kept choosing Smile.

4.9

4000+ reviews

Trusted by 4,200+ Shopify Plus merchants.
  • Blue Banana Brand

    Apparel & Accessories · Mid-market

    "We are migrating from another platform and so far we're delighted with the change… the assistance and overall features of Smile make the change totally worthy."

  • Day Designer

    Stationery & Office · Small Business

    "Packed with incredible features and customization… We've utilized this app in our shop for a little over a year, and have seen positive ROI!"

  • Dr. Bailey Skin Care

    Health & Beauty · Small Business

    "The tools are intuitive, reliable, and easy to customize… the platform integrates smoothly with existing systems, which saves a lot of time and effort."

  • Arcadia Publishing

    Books & Publishing · Mid-market

    "An excellent, cost-effective, and easy to use loyalty solution that instantly improves CLV and ROI."

  • Country Life Natural Foods

    Food & Beverage · Mid-market

    "We switched because of rampant code leaks and saw immediate savings due to fewer discounts."

  • Notti Pet Food

    Pet Supplies · Small Business

    "Very good and functional app if you want a loyalty program. Easy to use and setup, 0 problem ever since we started with them."

  • Confetti Boutique

    Apparel & Accessories · Small Business

    "Works well between my online store and Shopify POS in store. Makes the process seamless and easy for customers to use."

  • DG Pilot Aviation Collectibles

    Hobbies & Collectibles · Small Business

    "Updates have improved Shopify integration to the point that formerly-needed manual point award adjustments are no longer necessary. Shopify Flow integration is available."

READY WHEN YOU ARE

Choose the loyalty platform built to perform.

We'll even buy out your contract and have you live in no time.