Free 48-Hour Yotpo Audit

What your dashboard won’t tell you.

Your loyalty dashboard counts things. Points issued, redemptions this month, members joined. That’s useful, you should watch it, and you don’t need us for it.

The findings that change what you do next aren’t countable. A redemption flow that makes customers copy and paste codes at checkout. Members who join and never find their points again. VIP tiers nobody moves through. The report you rebuild in a spreadsheet every month because the dashboard can’t answer it. That’s what a strategist reads for, and what the roadmap puts first.

This is for you if.

You’re already running Yotpo and any of this sounds familiar:

• You bought the bundle, then email, SMS, or subscriptions moved on, and the price didn’t
• Customers copy and paste codes at checkout, or never find their points at all
• You hear from your account team mostly at renewal time
• Loyalty lives in a dashboard outside Shopify that your team rarely opens

The audit reads your program as it is today and tells you where to start, and why there.

If you’re starting loyalty from scratch, the audit isn’t the right first step. Book a demo instead and we’ll design the program with you before any platform decisions.

Why is it free.

The audit shows our thinking better than a pitch would. We put it in your hands first, no strings attached.

If the findings are real and you want help fixing them, we talk about what switching looks like. If your program is already in great shape, we say so. If you can fix everything yourself, we tell you exactly how.

And if the audit does end in a switch, you’re not rebuilding on shifting ground. Loyalty is all Smile has done for 15 years, we’ve never sunset a product, and the move itself is our job: every member, point balance, and VIP tier comes with you, with zero downtime.