Customer nudges

Connect with customers in the moments that matter

Nudges are small pop-ups on your site that remind and encourage customers to engage with your program.
Smile customer Nudges remind loyalty members about their rewards on the shopping cart web page
Smile customer Nudges remind loyalty members about their rewards on the shopping cart web page
Account creation nudge encourages new members to join your loyalty program

Invite shoppers to join your loyalty program from any page on your site

Make it easier for new shoppers to discover your program when they visit your site for the first time. Enabling this nudge has helped brands increase new program signups by 20%.

Create reminders about unused points

Cut down on shopping cart abandonment—remind customers they have points to spend on their purchase. Brands with this nudge turned on have seen rewards usage increase by up to 30%
Remind members they have an unused points balance that can be used towards their purchase
Referral share nudge encourages your best customers to refer their friends

Drive more referral traffic to your store

Remind customers they can refer their friends to get a discount, and provide their unique referral link for easy sharing.
Otto Mouton, COO, testimonial for Smile Nudge success
Jimmy Joy logo
Nudges make it so easy for us to keep rewards top of mind for our customers. Adding them to the site only took a few minutes and we’ve already seen a huge bump in program engagement.
Otto Mouton, COO, testimonial for Smile Nudge success
Otto Mouton
COO, Jimmy Joy

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