Customer nudges

Boost member engagement in the moments that matter

Nudges are reminders on your cart page that prompt customers to redeem their rewards when they're most likely to use them.
Smile customer Nudges remind loyalty members about their rewards on the shopping cart web page
Smile customer Nudges remind loyalty members about their rewards on the shopping cart web page
Points spending nudges remind brand community members to spend earned points to claim available rewards

Remind customers when they have enough points to claim a reward

Emotional connections are strongest when your customers experience the joy of turning points into a reward.

Keep their most recent reward top of mind

Customers are more likely to redeem a reward when they see it can be used on their current order.
Reward usage Nudges remind program members to redeem claimed rewards on their current order
Otto Mouton, COO, testimonial for Smile Nudge success
Jimmy Joy logo
Nudges make it so easy for us to keep rewards top of mind for our customers. Adding them to the site only took a few minutes and we’ve already seen a huge bump in program engagement.
Otto Mouton, COO, testimonial for Smile Nudge success
Otto Mouton
COO, Jimmy Joy

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