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From Smile Plus

A dedicated team behind your loyalty program.

Smile Plus pairs your brand with a dedicated success team of loyalty experts. They migrate your program without disruption, guide your launch, review performance every quarter, and answer first when you need help.

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30 minutes with a loyalty strategist.

  • Ford
  • Billabong
  • Liquid Death
  • Quiksilver
  • Naturium
  • Eddie Bauer
  • Nine West
  • K-Swiss
  • ROKA
  • TP-Link
  • Fiesta Tableware
  • Hush Puppies
  • Blue Banana
  • Touchland
  • HIKOCO

+ thousands more on Shopify Plus

White-glove service. For brands that outgrew self-serve.

High-volume programs need more than a help center. Smile Plus is how we deliver it.

Migration and launch

White-glove migration.

Switching loyalty providers is where programs usually break. Your Smile launch team builds a migration and launch plan for your program, moves your points balances and members over, and stays hands-on through setup and onboarding calls.

  • Migration and launch plan built for your program
  • Points, members, and VIP status carried over intact
  • Named launch support through your first 90 days

See how switching works 

Quarterly program reviews

Reviewed like a revenue channel.

Every quarter, your success team analyzes your program data, benchmarks redemption and reward usage, and brings you specific recommendations to improve performance. When health metrics dip between reviews, they reach out first.

  • Program health reviews on a quarterly cadence
  • Optimization recommendations grounded in your data
  • Proactive outreach when performance signals change

Explore loyalty benchmarks 

Priority support

Answered first.

Smile Plus conversations are prioritized for first response and resolution across our support team.

  • Loyalty strategists who know high-volume programs
  • Security review support, with SOC 2 Type II
  • Reach the team in Smile Admin or by email

Blue Banana on Smile.

Customer story

The Smile success team has been incredible to work with. They’re always available, proactive, and genuinely invested in helping us get the most out of the platform.

Javier Millan, Loyalty Lead, Blue Banana

10%

higher member LTV, within the first 30 days on Smile.

Blue Banana’s loyalty program on Smile. Reviewed as of September 25, 2026.

Read the Blue Banana story 

Account management, answered.

A hand holding open a mint green shell jacket at its black zip, black hook and loop tabs on the storm flap.

Meet the team behind your program.

Book a demo
  • Migration from your current provider
  • Your launch plan and first 90 days
  • What white-glove service looks like for your brand