They see it before they buy
Product pages show what each item earns, and hide the hint on anything you exclude.
Alpine Shell Jacket
$340.00, Spruce
Earn $17.00 back on thisStore credit in your brand's name, held in Shopify. Every order earns it, and it only spends with you: online, in store and in the Shop app.
30 minutes with a loyalty strategist.
+ thousands more on Shopify Plus
Product pages show what each item earns, and hide the hint on anything you exclude.
Alpine Shell Jacket
$340.00, Spruce
Earn $17.00 back on thisOnce an order is paid, the thank-you page says what it earned and when it lands.
Thank you, Maya.
You earned $19.40 in store credit
It lands in your account November 12.
Cashback, 5% of your $388.00 order
The account page shows the balance, what is pending, where each credit came from and when it expires.
Available to spend
$42.60
$19.40 lands November 12Shopify applies the balance as a payment, up to the order total, online, at Shopify POS and in the Shop app.
You’ll earn $17.00 in store credit
Halvard Cashback, lands 30 days after your order
01
We look at your catalog and return window, name your money, and work out what a rate would cost you.
02
Pick the rate, the holding period and the expiry. The blocks go in through your theme editor, with no code.
03
Nothing shows to customers until you do. From then on, every paid order earns it.
Yes, in early access for Shopify brands. Our team sets it up with you and agrees a go-live date on the first call.
No. The blocks go in through your theme editor, and nothing shows to customers until you press Activate.
Not at launch. A store runs Cashback or points, not both at once.
At online checkout, at Shopify POS and in the Shop app, when they are signed in. The balance lives in Shopify, so it is the same number wherever they shop with you.
Refunds, cancellations and order edits shrink the reward with the order. Hold credit through your return window so returned orders never pay out.
Only if you set an expiry, from 14 days to five years, or never. Customers get a reminder email before it expires, by default 30, 7 and 1 day before.
Yes. Cashback is built on Shopify’s own store credit, which is what lets the balance apply itself at checkout, at Shopify POS and in the Shop app.
