Loyalty that works seamlessly with Shopify POS
Unified loyalty across Shopify POS and your online store, out of the box. Customers earn and redeem points at the register, staff get prompts that do the thinking for them, and one balance follows every customer across every channel.
Built for Shopify · 4.9 ★ (4,122)
Dual Certified
Built for Shopify + Technology Partner
G2 Leader
1st in Loyalty Management Software
SOC 2 Type II
Enterprise-grade security
$3.3B Driven
4,400+ Shopify Plus Brands
The Loyalty Tile
Your whole program lives in one tile at the register
Add the Smile tile to Shopify POS and it becomes the home of your loyalty program in store. The tile's label updates on its own, so staff can see at a glance when a customer has rewards available, before anyone asks.
- Works out of the box with Shopify POS, no extra hardware
- Tiles update with rewards in real-time as the cart changes
- Rolls out to every retail location from your Shopify admin
Intelligent staff prompts
Prompts that turn any staff member into a loyalty pro
The tile tells staff exactly what to do next: add the customer's email so they earn points, mention the program to first-timers, or upsell when a customer is close to a discount. Short, simple calls to action at a glance.
- Prompts to capture customer emails at checkout
- Flags when a customer can redeem a discount, or is close to one
- Nudges staff to promote signup to customers who've never earned
Earn and redeem in store
One tap to see a customer's points. One more to apply a reward.
Tapping the tile opens the loyalty popup with the customer's name, points balance, and every reward they have earned. Staff apply the discount in a tap, right at the point of sale, and a built-in how-it-works tab explains the program in the flow.
- Points earned automatically on any order with an email, name, or phone number attached
- Rewards configured as amount or percentage discounts, at the points costs you set
- Reward in-store only, online only, or both: your choice
“We went from a platform that needed developers for every small change to one where our marketing team has full control.”
Javier Millan, Loyalty Lead, Blue Banana
One balance, every channel
Earn in store, redeem online. Or the other way around.
Smile keeps a single points balance per customer across your online store and every retail location. Shoppers move between channels and their loyalty follows them, which is exactly how your best customers already shop. And because points give in-store shoppers a reason to join, every checkout becomes a chance to capture the customer data retail usually loses.
- Turn anonymous walk-in purchases into known customer profiles
- Capture emails and phone numbers at the register, tied to real purchase history
- Use loyalty data and VIP status to segment marketing across every channel
Customer stories
Unified commerce brands run loyalty on Smile
Blue Banana migrated their program to Smile across their online store and 20+ retail locations in a single week.
Why retail brands choose Smile for POS loyalty
Built for Shopify, so your in-store experience works on day one.
Out of the box. Smile runs as a tile inside Shopify POS. If your registers run Shopify, your loyalty program already has everything it needs.
Intuitive operations. Smart prompts guide every interaction, from capturing emails to applying rewards, so staff always know the next step at the register.
Truly unified. Points, rewards, and VIP status stay in sync across web and retail. Your customers never see a seam between channels.
Unified commerce
Bring your loyalty program to every register
Talk to a loyalty strategist about running one program across your online store and retail locations, or see what loyalty could unlock for your revenue first.