Smile automatically displays your loyalty program in each shopper's preferred language, with no setup required.
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Smile detects the language each shopper browses your store in and shows your program to match.
On Shopify, Smile shows your program in the language each customer browses your store in.
The panel, Loyalty Hub and the points on order and thank-you pages, all in the customer's language.
Any of them can be your default program language, the one Smile uses when a customer's language isn't supported.
No. On Shopify, Smile detects the language each customer browses your store in and shows your program in it, with no setup required.
25: Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English (US), Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Spanish, Swedish, Thai and Turkish. Any of them can be your default program language.
The Smile panel, Loyalty Hub, points and VIP labels, referral links and instructions, standard program emails, common button text and notifications, points at checkout, points earned on the order status and thank-you pages, and the points balance on the customer account orders page.
Yes. Standard program emails are translated automatically. When a customer’s language isn’t supported, emails and the panel use your default program language.
Custom text shows only in your default program language, so no customer sees mixed languages. Customers browsing in another language see Smile’s default text, translated automatically.
Smile uses your default program language, set in Smile Admin under Settings, Display, Language. Embedded features such as points at checkout and Loyalty Hub default to English.
Every plan. Automatic translation works on Shopify; on BigCommerce, your program shows in your default program language.
