- Platform
- BigCommerce
The loyalty app on BigCommerce.
Points, referrals and VIP tiers for your BigCommerce store, in a rewards panel matched to your brand.
30 minutes with a loyalty strategist.
AC Infinity on Smile.
We’ve definitely seen customer retention increase. We specifically wanted to reward customers who purchase directly rather than through third-party platforms, and we’ve seen an increase in customers choosing to buy direct, even when it means waiting a bit longer for shipping versus getting something next-day from a marketplace.
3x
return-to-buy frequency, redeemers vs. non-redeemers.
AC Infinity’s loyalty program on Smile. Reviewed as of September 25, 2026.
Everything in one program. On your BigCommerce store.
Points program
Customers earn points for creating an account, placing an order, celebrating a birthday or sharing on social media.
Rewards at checkout
Customers redeem their points for coupon codes or free gifts at checkout.
Points reminders
Points reminders invite customers back and save abandoned carts.
Referral program
Every customer gets a personalized referral link, with referral traffic and sales tracked in the app.
VIP program
VIP tiers give your best customers a status and perks worth keeping, and a reason to reach the next one.
Rewards panel
A rewards button and panel live on your store, matched to its design with your logo, banner images and color options.
One login
One login covers the customer account and the loyalty program.
Integrations
One-click integrations connect the program to the marketing tools you already use.
Smile on BigCommerce, answered.
Yes. Smile is available on Shopify and BigCommerce. BigCommerce stores install it from the BigCommerce App Marketplace.
A points program, a referral program and VIP tiers, in a rewards panel that lives on your store.
Customers earn points for creating an account, placing an order, celebrating a birthday or sharing on social media. Customers redeem their points for coupon codes or free gifts at checkout.
Yes. A rewards button and panel live on your store, matched to its design with your logo, banner images and color options. One login covers the customer account and the loyalty program.
English, French, Spanish, German, Portuguese and Simplified Chinese.
Yes. AC Infinity, an enterprise brand on BigCommerce, runs its points program on Smile Plus, moved up from Growth as its order volume grew.
Yes. Smile runs on Shopify and Shopify Plus as well, built into checkout, customer accounts and Shopify POS.
Plan your program with a loyalty strategist.
- The plan that fits your monthly orders
- What migration and launch look like on that plan
- The revenue loyalty could add at your scale