If Klaviyo runs your email and SMS, a big part of your loyalty app's job is to feed it. Every app below lists Klaviyo on its Shopify App Store listing. The difference is depth: which loyalty data lands on each Klaviyo profile, which program events can start a flow, whether flows come prebuilt, and which plan includes it.
Facts come from each vendor's help docs, pricing page and Klaviyo App Marketplace listing, read on October 28, 2026.
TL;DR: For Shopify Plus brands on Klaviyo, Smile is our pick: five profile properties, eight loyalty events and eight prebuilt flow templates come with every paid plan, and Klaviyo's own Customer Hub guide names Smile as a loyalty provider. LoyaltyLion is strong when you want tier forecast fields on each profile (its events sit on its Plus plan or cost extra), and Yotpo Loyalty fits brands already on Yotpo Reviews. More Shopify Plus brands run loyalty on Smile than on any other platform (Store Leads, October 2026).
What a Good Klaviyo Loyalty Integration Syncs
We build loyalty software, so we judged each integration on what a retention team uses after launch:
- Loyalty data on every profile. Points balance, VIP tier, referral link and member status, updated as they change, so segments and email blocks stay current.
- Events that start flows. Points earned, reward redeemed, tier reached, points or a reward about to expire, referral completed, birthday, each carrying data such as the reward code for the email.
- Prebuilt flows, or a team that builds them. Templates in Klaviyo's flow library shorten the path from install to live.
- The plan that includes it. Some vendors include events on every paid plan; others keep them for a top plan or sell them as an add-on.
- Reach beyond the inbox. Klaviyo Customer Hub (loyalty in the on-site account) and Klaviyo Reviews (points for verified reviews) need the loyalty app's support.
Quick Comparison Table
| App | Best for | Klaviyo integration included from | Built for Shopify | Technology Partner | Rating |
|---|---|---|---|---|---|
| Smile | Shopify Plus brands running loyalty through Klaviyo | Every paid plan, events included; VIP tiers from Growth, $199/mo | 4.9 | ||
| LoyaltyLion | Flows built by the vendor's team | Classic, $199/mo for 500 orders; events on Plus (quote) or as an add-on | 4.7 | ||
| Yotpo Loyalty | Brands on Yotpo Reviews | Pro, $199/mo plus per-order fees, for stores over 100 orders; VIP tiers on Premium (quote) | 4.7 | ||
| Rivo | Membership and store credit data | Properties on every paid plan; events on Plus, $499/mo | 4.7 | ||
| Okendo | Reviews, loyalty and referrals in one connection | Every plan; Okendo Loyalty from $99/mo for 200 orders | 4.8 | ||
| Joy | Timed reminder triggers on any plan | All plans, per its docs; VIP tiers on Advanced, $129/mo | 4.9 |
From each app's Shopify App Store listing, pricing page and Klaviyo help docs, October 28, 2026. Built for Shopify: the badge on the listing. Technology Partner: listed in Shopify's technology partner directory.
What Each Integration Sends to Klaviyo
| App | Profile properties | Events for flows | Flows and templates | Klaviyo Customer Hub |
|---|---|---|---|---|
| Smile | 5: points balance, referral URL, VIP tier name and ID, member state | 8: points earned on order, points redeemed, points expiring, reward expiring, VIP tier achieved, referral started, referral completed, birthday reward | 8 prebuilt flow templates, branded from Klaviyo's brand settings | Named in Klaviyo's guide |
| LoyaltyLion | Up to 23, including approved and pending points, tier progress, next tier and an insights segment | 12 event types, on Plus or as an add-on | Flows set up by its onboarding team; prebuilt templates | Not named in Klaviyo's guide |
| Yotpo Loyalty | 25+, including next-tier and keep-tier thresholds and points expiry | 20+, including tier earned, tier lost and tier expiration reminders | Setup guide with suggested copy for each flow | Named in Klaviyo's guide |
| Rivo | 20+, including store credit and membership fields; some switched on by its team | 30+ across loyalty, referrals, memberships, gift cards and cashback, on Plus | Guide to building metric-triggered flows | Not named in Klaviyo's guide |
| Okendo | 8 for loyalty and 4 for referrals, including tier expiry and enrolment channel | 8 loyalty events, including a tier nudge, plus referral events | Flow templates in Klaviyo, including tier change | Not named in Klaviyo's guide |
| Joy | 5: points, member status, VIP tier, referral URL, birthday | 30+, including point expiry at 30, 7 and 3 days and tier demotion warnings | Email copy templates in its docs | Not named in Klaviyo's guide |
From each vendor's Klaviyo help docs and Klaviyo App Marketplace listing, and Klaviyo's Customer Hub guide (updated October 20, 2026). A field missing from a vendor's docs is not proof the app lacks it: ask the vendor.
The Six Apps, Reviewed
1. Smile: Best for Shopify Plus Brands Running Loyalty Through Klaviyo
Rating: 4.9 on the Shopify App Store · Built for Shopify · Technology Partner · SOC 2 Type II
Smile is the loyalty platform for Shopify Plus and enterprise brands: points, VIP tiers and referrals. Its Klaviyo integration is built and supported by Smile and included on every paid plan.
Five properties update as members earn and redeem; eight events trigger flows, act as flow conditions or define segments. Eight prebuilt flow templates, listed under Smile: Loyalty & Rewards in Klaviyo, replace Smile's own emails and take your logo, colors and fonts from Klaviyo's brand settings. Once Smile is added to Klaviyo Customer Hub, it shows each customer's points balance, next or best reward and loyalty tier, and verified Klaviyo Reviews earn points. Klaviyo's own February 2026 roundup of loyalty software features Smile and cites Naturium's results.
Best for: Shopify Plus brands that want loyalty data, events and templates in Klaviyo, plus checkout, customer accounts and Shopify POS.
Plans: Growth is $199 a month with 2,500 monthly orders, VIP tiers and Loyalty Hub; Smile Plus is $999 a month, billed annually, with 7,500; Smile Enterprise is custom, for retailers over $40M in annual revenue. See Smile's Klaviyo integration.
2. LoyaltyLion: Best for Flows Built by the Vendor's Team
Rating: 4.7 on the Shopify App Store · Built for Shopify · Technology Partner
LoyaltyLion can send up to 23 customer properties, among them pending points, tier progress, a forecast tier at expiry and an insights segment. Its listing offers "Klaviyo loyalty flows built for you" on Classic, and its Klaviyo Marketplace page says an onboarding manager sets up your flows whatever your plan. Its twelve event types come with Plus or as a paid add-on (help center, October 2026).
Where LoyaltyLion is strong: tier progress and forecast fields on each profile, and Klaviyo flows its team builds for you from Classic.
Best for: brands that want the vendor to build their Klaviyo flows.
Plans: Classic runs from $199 a month for 500 orders to $549 for 4,000 on its pricing page (its listing quotes above 500); Advanced and Plus are by quote. See Smile vs LoyaltyLion.
3. Yotpo Loyalty: Best for Brands on Yotpo Reviews
Rating: 4.7 on the Shopify App Store · Built for Shopify · Technology Partner
Yotpo's Klaviyo Marketplace listing names 25+ customer properties, and its help center lists 20+ events, including tier expiration reminders 30, 14 or 7 days out. In Klaviyo Customer Hub, logged-in shoppers see their points, tier and best reward.
Where Yotpo is strong: a deep property and event set plus Customer Hub, with reviews and loyalty from one vendor.
Best for: brands committed to Yotpo Reviews.
Plans: its Klaviyo email guide lists Pro, Premium and Enterprise. Pro is $199 a month for 500 orders, then $0.20 per order, falling to $0.05 at higher volume; VIP tiers sit on Premium, by quote. See Smile vs Yotpo.
4. Rivo: Best for Membership and Store Credit Data in Klaviyo
Rating: 4.7 on the Shopify App Store · Built for Shopify · Technology Partner
Rivo's standard Klaviyo integration is on every paid plan and syncs points, VIP tier, referral URL and store credit balance, plus membership tier, status and next billing date when memberships are on. Its 30+ events are on Plus only (help center, September 2026).
Where Rivo is strong: membership, store credit and cashback events beside loyalty.
Best for: brands with paid memberships or store credit.
Plans: Essential is $15 a month for 500 orders and Scale starts at $49; events come with Plus, $499 a month for up to 2,500 orders. See Smile vs Rivo.
5. Okendo: Best for Reviews, Loyalty and Referrals in One Klaviyo Connection
Rating: 4.8 on the Shopify App Store · Built for Shopify · Technology Partner
Okendo connects Klaviyo once for reviews, loyalty, referrals, quizzes and surveys. Loyalty sends eight profile properties and eight events, among them a tier nudge when spend passes 80% of the next tier's threshold (help center, July 2026), and a tier change flow ships as a template.
Where Okendo is strong: one Klaviyo connection for reviews and loyalty data, with a tier nudge built in.
Best for: brands consolidating reviews and loyalty with one vendor.
Plans: every loyalty feature on every plan. Okendo Loyalty is $99 a month for up to 200 orders, then $299, $699 and $999 for 3,501 to 10,000, with custom pricing above.
6. Joy: Best for Timed Reminder Triggers on Any Plan
Rating: 4.9 on the Shopify App Store · Built for Shopify · Technology Partner
Joy syncs five profile properties and sends 30+ events you pick in its settings, including point expiry warnings, tier demotion warnings and unused coupon reminders. Its docs put the integration on all plans, and the same connection awards points for Klaviyo Reviews.
Where Joy is strong: many timed reminder events without a top plan.
Best for: brands that want ready-made triggers on a mid-priced plan.
Plans: Essential is $29 a month for 500 orders; VIP tiers start on Advanced, $129 for 2,000; the top plan is $499 for 7,000. See Smile vs Joy.
Example Klaviyo Loyalty Flows to Build
Start with these four flows, and keep them running. At Death Wish Coffee, the redemption rate reached 70% after loyalty email flows were turned back on. Names below are Smile's; the other apps send equivalents.
| Flow | Trigger in Klaviyo | What the email shows |
|---|---|---|
| Points balance reminder | A segment on Smile Points Balance at or above your lowest reward | The balance, what it buys today, a link to redeem |
| Tier upgrade | The VIP Tier Achieved event | The new tier, its perks, the next tier |
| Reward and points expiry | Reward Expiring (3 days before) and Points Expiring (your warning and last chance thresholds) | The reward code or points at risk, and the date |
| Referral | Referral Completed for the advocate; Referral Started for the friend | Thanks and points for the advocate; the friend's discount code |
Points balance reminders work best on a segment. Naturium sends campaigns on Smile points balances, such as a free mini for 20 points sent only to customers with 20 or more.
Tier upgrade emails should name the tier and its perks; our guide to tiered loyalty programs covers what to include.
Referral flows put each advocate's Smile Referral URL in front of them and thank them when a friend buys. Our list of referral program apps compares referral depth.
How to Choose a Loyalty App for Klaviyo
| If you need | Look at |
|---|---|
| Events and prebuilt flows on every paid plan, plus Customer Hub, checkout and Shopify POS | Smile |
| Built for Shopify and a Shopify Technology Partner, SOC 2 Type II audited | Smile |
| A migration and launch plan run by the vendor's team | Smile (Smile Plus) |
| Flows built by the vendor's team, with tier forecast fields | LoyaltyLion (events on Plus or as an add-on) |
| Reviews and loyalty from one vendor, with Customer Hub | Yotpo Loyalty |
| Membership and store credit events | Rivo (Plus) |
| Reviews, loyalty, referrals and quizzes in one Klaviyo connection | Okendo |
| Many timed reminder triggers on any plan | Joy |
Before you sign, run one test order and check the Klaviyo profile and event. Our guide to launching a Shopify Plus loyalty program puts Klaviyo setup and flow testing in the launch plan.
Where Smile Stands Out for Shopify Plus Brands
All six apps list Klaviyo on their Shopify App Store listings (October 2026). Where Smile stands out:
- Klaviyo depth on the plan you run. Five properties, eight events and eight prebuilt flow templates come with the Klaviyo integration on every paid plan, with no events add-on. Klaviyo's Customer Hub guide names Smile, and verified Klaviyo Reviews earn points.
- The same program across Shopify. Redemption at Shopify Plus checkout and Loyalty Hub in customer accounts, in 20+ languages, from Growth; VIP tiers sync to a Shopify customer metafield; Shopify POS on every plan, with one balance online and in store.
- Checked by Shopify, with a team for the switch. Built for Shopify, a Certified Technology Partner and SOC 2 Type II audited (May 2026). Smile Plus adds a migration and launch plan run by Smile's team (switch to Smile). See Smile for enterprise.
Customer proof: Naturium, a skincare brand on Shopify Plus, set up its Consistency Club across Shopify, Smile and Klaviyo in a week and runs five Smile-triggered Klaviyo flows, from a welcome flow to tier and progress notifications and points-ready reminders. In Q1 2025, 64% of its Smile loyalty point redemptions were attributed to Klaviyo, and Klaviyo-attributed redemptions grew 169% quarter over quarter.
More options: the best loyalty apps for Shopify Plus.
Frequently Asked Questions
What is the best loyalty app that integrates with Klaviyo? For Shopify Plus brands, Smile is our pick as of October 2026: five profile properties, eight loyalty events and eight prebuilt flow templates on every paid plan, Customer Hub support named in Klaviyo's guide, Built for Shopify and Technology Partner status. LoyaltyLion suits brands that want tier forecast fields on each profile, and Yotpo Loyalty suits brands on Yotpo Reviews.
What loyalty data does Smile send to Klaviyo? Five profile properties (Smile Points Balance, Smile Referral URL, Smile VIP Tier Name, Smile VIP Tier ID and Smile State) and eight events: Birthday Reward Issued, Points Earned on Order, Points Redeemed, Points Expiring, Referral Started, Referral Completed, Reward Expiring and VIP Tier Achieved. Customers match to Klaviyo profiles by email address.
Which loyalty apps work with Klaviyo Customer Hub? Klaviyo's Customer Hub setup guide (updated October 20, 2026) names Smile and Yotpo as the loyalty providers to connect, so logged-in shoppers see their points and tier in the on-site account. With another loyalty app, Klaviyo says you can still show loyalty data in a content block.
Which plan do I need for Klaviyo loyalty events? As of October 2026, Smile includes its eight events on every paid plan, Joy and Okendo on every plan, and Yotpo from Pro, its first plan above 100 monthly orders. Rivo keeps events for Plus, $499 a month, and LoyaltyLion for Plus, by quote, or as an add-on to lower plans.
Can I send loyalty emails from Klaviyo instead of the loyalty app? Yes, on plans that include events. Smile's eight prebuilt templates copy into Klaviyo with your branding from Klaviyo's brand settings. Turn off the matching email in the loyalty app so members do not get two; Smile's, Yotpo's, Rivo's and Okendo's docs all say so.
How much does a loyalty app with a Klaviyo integration cost? As of October 2026, Smile Growth is $199 a month and Smile Plus $999 a month, billed annually; LoyaltyLion Classic is $199 to $549 by order volume; Yotpo Pro is $199 plus per-order fees; Okendo Loyalty is $99 to $999; Joy is $29 to $499; Rivo is $15 to $499. Model Smile at your volume with the pricing calculator.
