A brand with stores needs its loyalty program at the register as well as online. On Shopify, that means a loyalty app with a Shopify POS extension: staff find the customer, the in-store order earns points, rewards apply to the sale, and the same balance shows up online.
Every app below adds a tile to Shopify POS. They differ on which plan includes it, what staff see and which rewards work at the register. Vendor facts come from each app's Shopify App Store listing, pricing page and help docs, read on October 26, 2026.
TL;DR: For Shopify Plus brands with stores, Smile is our pick: Shopify POS is included on every Smile plan, points earned at the register and online sit on one balance, and in-store purchases count toward VIP tiers. LoyaltyLion is strong when staff need tier details on the POS screen (multiple locations from its Advanced plan), Yotpo fits brands on Yotpo Reviews, and Marsello fits retailers whose stores run Lightspeed, Clover or another POS.
What to Look for in a Shopify POS Loyalty App
We build loyalty software, so we judged each app on what a retail team runs into after launch:
- One balance online and in store. Points earned at the register should be spendable online. Smile and LoyaltyLion link the two by email address, so staff should ask for it.
- Earning at the register. In-store orders should earn automatically. Smile issues points when an order links to a customer by email, name or phone number.
- Redeeming at the register. Discounts work in store on every app here; free products, percentage rewards and points spent like a payment vary.
- Customer lookup. Staff usually use Shopify's customer search. LoyaltyLion and Marsello can also scan a QR code from a loyalty pass or card.
- VIP status in store. On Smile, points earned in store count toward VIP tiers; LoyaltyLion shows tier and progress on the POS customer screen.
- Staff workflow. Look for prompts, no extra hardware and clear permissions. Smile's tile changes its label by situation, from asking staff to add a customer to flagging a discount ready to apply. LoyaltyLion's and Joy's docs trace a failing tile to staff app permissions, so check POS roles before launch.
- Multiple locations. Each location's smart grid needs the tile, and some apps gate locations by plan. Shopify Plus includes POS Pro for 20 locations, up to 200 with Shopify Payments (Shopify's pricing page, October 2026).
- Other POS systems and offline sales. Confirm support for any other POS before you sign, and ask how points post for a sale rung up offline.
Quick Comparison Table
| App | Best for | Shopify POS included from | Checkout redemption from | Built for Shopify | Technology Partner | Rating |
|---|---|---|---|---|---|---|
| Smile | Shopify Plus brands with stores | Every plan | Growth, $199/mo (Shopify Plus) | 4.9 | ||
| LoyaltyLion | Tier detail at the register | Classic, $199/mo, one location; Advanced (quote) for more | Classic and up (Shopify Plus) | 4.7 | ||
| Yotpo Loyalty | Brands on Yotpo Reviews | Every plan | Pro, $199/mo plus per-order fees | 4.7 | ||
| Rivo | Points spent like a payment | Essential, $15/mo | Plus, $499/mo | 4.7 | ||
| Joy | Reward choice at the register | Advanced, $129/mo | Ultimate, $499/mo | 4.9 | ||
| BON | Unlimited orders at a flat price | Basic, $29/mo | Every plan (Shopify Plus) | 5.0 | ||
| Marsello | Stores on another POS | Loyalty Launch, $60/mo per site | Lists Checkout; plan not stated | 4.2 |
From each app's Shopify App Store listing and pricing page, October 26, 2026. Built for Shopify: the badge on the listing. Technology Partner: listed in Shopify's technology partner directory.
What Each App Does at the Register
| App | How staff find the customer | Rewards at the register | Also in its POS docs |
|---|---|---|---|
| Smile | Email, name or phone number on the sale | Amount and percentage discounts; free products on paid plans | Prompts by situation; in-store points count toward tiers |
| LoyaltyLion | Customer search, member search across linked stores, loyalty pass QR (add-on) | Fixed and percentage discounts, free products, collection discounts | Tier and progress on screen; birthday and custom rules at the till |
| Yotpo Loyalty | Shopify customer search | Fixed-amount rewards | Pending rewards for upsell; tiers as customer tags |
| Rivo | Customer added to the cart | Fixed amount and percentage off | Points as a payment method; POS-only rewards |
| Joy | Customer added to the cart | Fixed, percentage and dynamic discounts, free products, buy X get Y | Points preview with the VIP multiplier |
| BON | Customer QR (per its listing) | POS discount rewards | Earn and redeem in store |
| Marsello | Loyalty card QR, or name, email or mobile | Loyalty rewards and email discounts | Points earn on the total after the discount |
From each app's POS help article or listing, October 2026. A feature absent from one app's docs is not proof the app lacks it: ask the vendor.
The Seven Apps, Reviewed
1. Smile: Best for Shopify Plus Brands With Stores
Rating: 4.9 on the Shopify App Store · Built for Shopify · Technology Partner · SOC 2 Type II
Smile is the loyalty platform for Shopify Plus and enterprise brands: points, VIP tiers and referrals, online, at checkout and in store. Its Shopify POS extension is a tile on each location's smart grid that works with POS Lite and Pro and needs no extra hardware.
In-store orders earn on the same balance as online and count toward VIP tiers, and each reward can be in store only, online only or both. Smile's in-store loyalty runs on Shopify POS; other POS systems are not supported (smile.io/pricing, October 2026).
Best for: Shopify Plus brands that want one program across online, checkout, customer accounts and every store.
Plans: Shopify POS on every plan. Growth is $199 a month with 2,500 monthly orders; Smile Plus is $999 a month, billed annually, with 7,500; Smile Enterprise is custom, for retailers over $40M in annual revenue.
2. LoyaltyLion: Best for Tier Detail at the Register
Rating: 4.7 on the Shopify App Store · Built for Shopify · Technology Partner
LoyaltyLion adds six apps to Shopify POS. Staff apply rewards, add a birthday, complete custom rules for in-store actions such as bringing back packaging, and see tier progress on the customer screen. Its multisite option, switched on by its Support team, links an online store and separate Shopify POS stores into one program with a shared balance and tier.
Where LoyaltyLion is strong: in-store detail for staff, from tier progress to points for activities at the till.
Best for: brands whose staff use tier status at the till, or that run separate Shopify stores for retail.
POS plan: Classic, $199 a month with 500 orders, covers one location; Advanced and Plus, by quote, cover multiple locations. See Smile vs LoyaltyLion.
3. Yotpo Loyalty: Best for Brands on Yotpo Reviews
Rating: 4.7 on the Shopify App Store · Built for Shopify · Technology Partner
Yotpo lists Shopify POS on every plan, from Free to Enterprise. Its POS extension shows staff available rewards and the pending rewards a bigger basket would reach, and in-store orders earn points matched to the member's status or tier. Its help article (updated August 2026) lists fixed-amount rewards only at the register, with a coupon workaround for free products.
Where Yotpo is strong: reviews and loyalty from one vendor, plus a developer-built route to other POS systems on Premium and Enterprise.
Best for: brands committed to Yotpo Reviews.
POS plan: every plan; Pro is $199 a month plus $0.08 to $0.20 per order from 500 monthly orders. See Smile vs Yotpo.
4. Rivo: Best for Spending Points Like a Payment
Rating: 4.7 on the Shopify App Store · Built for Shopify · Technology Partner
Rivo's POS integration lets customers earn and spend points in store and online, spend points as a payment method at the register, and redeem POS-only rewards. A setting turns POS customers into members after their purchase (help article, July 2026).
Where Rivo is strong: points that work like a payment at the register.
Best for: Shopify brands with in-house developers that want points to work like a payment in store.
POS plan: Essential, $15 a month for up to 500 orders; checkout extensions are on Plus, $499 a month for up to 2,500 orders. See Smile vs Rivo.
5. Joy: Best for Reward Choice at the Register
Rating: 4.9 on the Shopify App Store · Built for Shopify · Technology Partner
Joy's POS extension shows the member's name, status and balance, previews the points a cart will earn with the customer's VIP multiplier, and supports every Joy reward type at the register. After checkout, a block shows points earned and the new balance.
Where Joy is strong: reward choice at the register, including dynamic discounts and buy X get Y, plus a points preview staff can read to the customer.
Best for: Shopify brands that want flexible in-store rewards and wallet passes on one mid-tier plan.
POS plan: Advanced, $129 a month with 2,000 orders, which also adds VIP tiers and Apple and Google Wallet passes; checkout UI extensions are on Ultimate, $499 a month. See Smile vs Joy.
6. BON: Best for High Order Volume at a Flat Price
Rating: 5.0 on the Shopify App Store · Built for Shopify · Technology Partner
BON's Basic plan adds Shopify POS earning and redemption with a customer QR code, and its pricing page lists POS discount rewards on Basic and Growth. VIP tiers start on Growth.
Where BON is strong: a 5.0 rating, and unlimited monthly orders on its $129 Growth plan, which includes POS and VIP tiers.
Best for: high-volume Shopify brands that want a flat monthly price.
POS plan: Basic, $29 a month for up to 500 orders; Growth, $129 a month, adds VIP tiers and unlimited orders. See Smile vs BON.
7. Marsello: Best for Stores on Lightspeed, Clover or Another POS
Rating: 4.2 on the Shopify App Store · Built for Shopify · Technology Partner
Marsello's listing names Shopify POS, Lightspeed, Clover, Heartland Retail and Cin7 among the systems it works with. In Shopify POS, staff scan the customer's loyalty card or search by name, email or mobile number (help article, October 2026).
Where Marsello is strong: one program across Shopify and other POS systems, with Apple and Google Wallet on every plan.
Best for: retailers whose stores run a POS other than Shopify POS.
Plans: priced per connected site: Loyalty Launch from $60 a month, Loyalty Accelerate (VIP tiers, API access) from $120, Enterprise by quote.
How to Choose a Shopify POS Loyalty App
| If you need | Look at |
|---|---|
| One balance and VIP tiers across online, checkout, customer accounts and every Shopify POS store | Smile |
| Tier detail and custom in-store rules on the POS screen | LoyaltyLion (Advanced for multiple locations) |
| Reviews and loyalty from one vendor | Yotpo Loyalty |
| Points spent like a payment at the register | Rivo |
| Many reward types at the register, with wallet passes | Joy |
| Unlimited monthly orders at a flat price, with POS and VIP tiers | BON |
| Stores on Lightspeed, Clover or another POS | Marsello, or an API-first engine from our loyalty software list |
Before you pick, run one real sale at one store: add the customer, earn on the order, redeem a reward and check the balance online. Our guide to launching a Shopify Plus loyalty program covers the POS rollout, and tiered loyalty programs covers tier design for in-store perks. For brands weighing apps more broadly, see the best loyalty apps for mid-market brands.
Staff matter as much as the app. At HIKOCO, a Korean beauty retailer in New Zealand selling online and in store on Shopify POS, staff promote the program at checkout, and redeemers show 140% higher purchase frequency than non-redeemers.
Where Smile Stands Out for Shopify Plus Brands
All seven apps here list Shopify POS on their Shopify App Store listings (October 2026). Where Smile stands out:
- One program at every register, on every plan. Shopify POS runs as a tile on each location's smart grid, POS Lite or Pro, with one balance online and in store; in-store points count toward VIP tiers.
- The same program at checkout and in the account. Redemption at Shopify Plus checkout and Loyalty Hub in Shopify customer accounts, in 20+ languages, from Growth.
- Store data in your marketing. Five Smile properties, including points balance and VIP tier name, and eight loyalty events matched to Klaviyo profiles by email.
- Checked by Shopify, with a team for the switch. Built for Shopify, a Certified Technology Partner and SOC 2 Type II audited (May 2026). Smile Plus adds a migration and launch plan run by Smile's team (switch to Smile). See Smile for enterprise.
Customer proof: Blue Banana, a Shopify Plus streetwear brand with 20+ retail stores in Spain, moved its Adventure Pass program from LoyaltyLion to Smile in one week, live across its online store and every POS location; member LTV rose 10% within 30 days. Burbank Sportscards, a Shopify Plus collectibles retailer, enrolls customers automatically when they pay at the till and runs a 62% membership rate.
Where Smile is not the fit: stores on a POS other than Shopify POS. For more Plus options, see the best loyalty apps for Shopify Plus.
Frequently Asked Questions
What is the best loyalty app for Shopify POS? For Shopify Plus brands with stores, Smile is our pick as of October 2026: Shopify POS is on every Smile plan, in-store and online points share one balance, in-store purchases count toward VIP tiers, and Smile is Built for Shopify and a Shopify Technology Partner.
Which loyalty apps work with Shopify checkout extensions and Shopify POS? As of October 2026, Smile, Yotpo Loyalty, LoyaltyLion, Rivo, Joy, BON and Marsello all list both Checkout and Shopify POS on their Shopify App Store listings. On Shopify Plus stores, checkout redemption comes with Smile Growth, Yotpo Pro, LoyaltyLion Classic, Rivo Plus and Joy Ultimate, and BON lists it on every plan.
Can customers earn and redeem loyalty points in store with Shopify POS? Yes. Staff add the customer to the sale, the order earns points, and a loyalty tile on the POS smart grid applies rewards. On Smile, points earn on any in-store order with an email, name or phone number attached, and staff apply amount, percentage or free product rewards from the tile.
Do online and in-store loyalty points share one balance? On Smile, yes: when a customer uses the same email in store and online, their points and activity link to one customer profile. LoyaltyLion's multisite programs also share one balance and tier across an online store and separate Shopify POS stores.
Do in-store purchases count toward VIP tiers? On Smile, customers who earn in store become members and move through VIP tiers on points or dollars earned. LoyaltyLion shows tier progress on the POS customer screen, Yotpo awards in-store points by status or tier, and Joy's points preview applies the VIP multiplier.
How much does a Shopify POS loyalty app cost? As of October 2026, Shopify POS is on every Smile plan (Growth is $199 a month) and every Yotpo plan (Pro is $199 a month plus per-order fees). It starts on Rivo Essential at $15 a month, BON Basic at $29, Joy Advanced at $129 and LoyaltyLion Classic at $199 for one location. Marsello charges from $60 a month per connected site.
Can I use a loyalty app with a POS other than Shopify POS? Some apps support it. As of October 2026, Marsello lists Lightspeed, Clover, Heartland Retail and Cin7; LoyaltyLion documents ConnectPOS and a custom POS framework on its API; and Yotpo documents a developer-built store associate interface on Premium and Enterprise. Smile's in-store loyalty runs on Shopify POS only.
